1. What type of products does Livowalny offer?
Livowalny specializes in battery-powered tools and accessories for Dewalt 20V batteries. We offer a range of high-quality products including tire inflators, dust blowers, and LED work lights.
2. What is Livowalny's return policy?
We have a 30-day return policy. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase. Please contact us at customerservice@livowalny.com to start a return.
3. What should I do if I receive a defective or damaged item?
If you receive a defective, damaged, or wrong item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right.
4. Can I exchange an item?
The fastest way to get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
5. How long does it take to receive a refund?
Once we receive and inspect your return, we will notify you if the refund is approved or not. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund as well.
6. Where does Livowalny ship from?
We ship from warehouses located throughout the United States. Please note that if you order multiple items, they may be shipped separately as they are likely stored in different warehouses.
7. Does Livowalny offer free shipping?
Yes, we provide free shipping on all U.S. orders.
8. How long does it take to receive an order?
It takes 1-2 business days to dispatch an order from the warehouse. Delivery within the U.S. generally takes 4-8 business days. During peak periods like holidays, Black Friday, and Cyber Monday, please allow up to 7 business days for dispatch.
